Privacy Policy

1. Who we are

Be Alfa Digital is operated by Be a ALFA LLC, a limited liability company organized in the State of Delaware, United States.

2. Information we collect

Depending on how you interact with our website, we may collect information including:

• Name and contact information.
• Email address and telephone number.
• Billing and shipping information.
• Order and transaction information.
• Customer support communications.
• Technical information such as IP address, browser type and device information.
• Information generated through cookies and similar technologies, where permitted.

3. Payment information

Payments may be processed by independent third-party payment service providers.

We do not necessarily receive or store your complete payment card details. Payment providers process payment information according to their own privacy and security policies.

4. How we use your information

We may use personal information to:

• Process and manage purchases.
• Arrange shipping and fulfillment.
• Provide customer support.
• Process returns or refunds.
• Prevent fraud and protect our services.
• Maintain and improve our website.
• Comply with legal and regulatory obligations.
• Send marketing communications when legally permitted or when you have provided the required consent.

5. Legal basis for processing

Where applicable data protection law requires a legal basis, we may process personal information on the basis of:

• Performance of a contract, including processing and fulfilling your order.
• Compliance with legal obligations.
• Our legitimate interests, where those interests are not overridden by your rights.
• Your consent, where consent is required.

6. Service providers

We may share information with service providers that help us operate our business, including:

• Payment processors.
• E-commerce and website providers.
• Suppliers and fulfillment partners.
• Shipping and logistics companies.
• Hosting and technology providers.
• Customer support providers.
• Marketing and analytics providers.
• Professional and legal advisers.

Information is shared only as reasonably necessary for these providers to perform their services or where disclosure is legally required.

7. International data transfers

Be a ALFA LLC operates internationally and some service providers may process information in countries other than the country in which you live.

Where applicable law requires safeguards for international transfers of personal information, appropriate measures will be used.

8. Data retention

We retain personal information for as long as reasonably necessary to provide our services, manage transactions, resolve disputes, maintain business records and comply with legal, accounting and regulatory obligations.

Marketing information may be retained until you withdraw your consent or opt out, where applicable.

9. Cookies

Our website may use cookies and similar technologies required for site functionality, online checkout, analytics and other permitted purposes.

Where applicable law requires consent for non-essential cookies, we will request consent before using those technologies.

10. Your privacy rights

Depending on where you live, you may have rights in relation to your personal information, including the right to:

• Request access to your information.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Object to or restrict certain processing.
• Withdraw consent where processing relies on consent.
• Request portability of certain information.

These rights may be subject to legal limitations or exceptions.

11. Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or disclosure.

No method of transmission or storage can guarantee absolute security.

12. Children's privacy

Our services are not intentionally directed toward children and we do not knowingly seek to collect personal information from children in violation of applicable law.

13. Changes to this Privacy Policy

We may update this Privacy Policy when our business, technology, services or legal requirements change.

The latest version will always be published on this page together with the date of the most recent update.